Underwriter - Commercial Motor / Motor Trade
Job Market - Insurance
Underwriter - Commercial Motor / Trade - About the role
Looking for experienced Motor Underwriters / Brokers to join my client in their Underwriting Department.
You will provide client quotations for New Business and Renewals as well as being a referral point for Junior members of the team.
Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for New Business, Renewals Mid-Term Adjustments & all other customer interactions.
Understand the processes and procedures required to provide quotations & put forward suitable products to meet the client’s demands and needs.
Ensure that all product information provided is clear, fair and not misleading, allowing the customer to make an informed decision.
Calculate New Business, Renewal & Mid-term Adjustment premiums in accordance with the specific carrier’s risk appetite and guidelines or liaise with insurers for all non-delegated authority business.
Ensure that telephone calls are answered & dealt with promptly & efficiently.
Maintain thorough and accurate records of all customer interactions.
Identify complaints and refer to the necessary complaint handler.
Dealing with queries by email, telephone and in person ensuring that all SLAs are adhered to.
Ensure that you remain compliant in everything that you do; including but not limited to treating customers fairly, contract certainty & vulnerable customers.
Underwriter - Commercial Motor / Trade- Key Requirements
2 + years Motor Trade / Motor underwriting / broking experience
Educated to GCSE level and will be CII qualified or looking to obtain the qualification
Excellent communication skills: written and oral
Knowledge of Windows based systems
Good Data input skills
Excellent time management
Good team ethic