Treaty Reinsurance Senior Client Support

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Job Description

Treaty Reinsurance Senior Client Support – London | £70,000–£95,000 per annum

 

 

Location: London
Salary: £70,000 – £95,000 per annum
Sector: Insurance / Reinsurance / Lloyd’s
Specialism: Treaty Reinsurance / Reinsurance Broking / Client Support
Experience: 2–5 years’ relevant experience

Treaty Reinsurance Senior Client Support – London

An exciting opportunity has arisen for an experienced Treaty Reinsurance Senior Client Support professional to join a leading global Lloyd’s insurance and reinsurance broker in London.

This is an excellent opportunity for a Treaty Reinsurance professional, Reinsurance Broker, Reinsurance Account Executive, Senior Broker Support professional or Reinsurance Client Services specialist looking to develop their career within a market-leading international broking environment.

The successful candidate will support the team in delivering an excellent and comprehensive service across new business, renewals and mid-term adjustments for Treaty Reinsurance clients, with particular exposure to North American Wholesale Reinsurance business.

You will work closely with clients, Treaty Brokers, underwriters, Lloyd’s markets and internal technical processing teams, supporting the end-to-end placement and administration of Treaty Reinsurance programmes.

Key Responsibilities – Treaty Reinsurance

As a Senior Client Support professional within Treaty Reinsurance, your responsibilities will include:

  • Supporting the administration and servicing of Treaty Reinsurance new business, renewals and mid-term adjustments.
  • Supporting the placement and running of Treaty Reinsurance programmes across predominantly North American Wholesale business.
  • Reviewing client documentation to ensure information is accurate, comprehensive and suitable for the Treaty Reinsurance quoting and placement process.
  • Preparing, reviewing and checking market presentations for Treaty Reinsurance risks.
  • Liaising directly with clients to understand requirements and resolve queries efficiently.
  • Responding to queries from reinsurance markets, underwriters and third-party stakeholders.
  • Producing accurate, high-quality and compliant Market Reform Contracts (MRCs).
  • Producing high-quality market documentation and ensuring the appropriate authorisations are obtained.
  • Acting as an effective conduit between Treaty Broking and Technical Processing Teams.
  • Preparing accurate handover documentation to facilitate efficient technical processing.
  • Monitoring Treaty Reinsurance premium payments and ensuring premium due dates are met.
  • Maintaining accurate and up-to-date client, policy and placement records on company systems.
  • Collating client requirements and communicating these effectively to ensure appropriate marketing of Treaty Reinsurance risks.
  • Building and maintaining strong relationships with clients, brokers and reinsurance underwriters.
  • Supporting senior colleagues and Treaty Brokers with client requirements, renewals and mid-term changes.
  • Developing and maintaining effective underwriter relationships within the Lloyd’s and international reinsurance markets.

Treaty Reinsurance Planning & Reporting

You will be expected to:

  • Contribute effectively to team meetings and business planning.
  • Plan and prioritise your workload to achieve agreed objectives.
  • Meet agreed individual and team targets.
  • Manage allocated projects and contribute to wider business initiatives.
  • Provide relevant and accurate management information to senior management.
  • Escalate issues and seek guidance from senior colleagues when appropriate.

Reinsurance Technical Knowledge & Expertise

The successful candidate will ideally have experience within Treaty Reinsurance, Reinsurance Broking or Reinsurance Client Support.

You will have a good understanding of the Lloyd’s reinsurance market, Treaty placement process, Market Reform Contracts, client documentation, underwriting relationships and technical processing.

Experience with North American Wholesale Reinsurance would be particularly advantageous.

This role would suit candidates currently working as:

  • Treaty Reinsurance Broker
  • Treaty Reinsurance Account Executive
  • Senior Reinsurance Broker Support
  • Reinsurance Client Support
  • Reinsurance Client Services
  • Reinsurance Operations
  • Reinsurance Technician
  • Treaty Technician
  • Reinsurance Account Handler
  • Senior Reinsurance Technician
  • Reinsurance Broking Support
  • Lloyd’s Reinsurance Professional

Compliance, Governance & Regulatory Responsibilities

The successful candidate will work within established company policies, procedures and regulatory requirements, ensuring the highest standards of insurance and reinsurance compliance, corporate governance and operational excellence.

Responsibilities include:

  • Following agreed processes and obtaining the appropriate approvals.
  • Ensuring documentation and communications comply with company and regulatory requirements.
  • Maintaining accurate and complete client and placement files.
  • Ensuring documentation is produced promptly and accurately.
  • Maintaining appropriate records and dealing with correspondence professionally.
  • Complying with all applicable legal, fiscal and regulatory obligations.
  • Completing all relevant regulatory and compliance training.
  • Keeping up to date with relevant legal, regulatory and Lloyd’s market developments.
  • Operating with honesty, professionalism and integrity.
  • Adhering to the Group Employee Code of Conduct.

Client Service & Relationship Management

A key part of this Treaty Reinsurance Senior Client Support role will be developing excellent relationships with both internal and external stakeholders.

You will build strong working relationships with:

  • Treaty Brokers
  • Reinsurance Clients
  • Lloyd’s Underwriters
  • Reinsurance Markets
  • Technical Processing Teams
  • Broking Teams
  • Senior Management
  • Wider Business Unit stakeholders

You will be expected to deliver a consistently high standard of client service, technical accuracy, responsiveness and professionalism.

Experience Required – Treaty Reinsurance

Ideally, you will have 2–5 years' experience within Treaty Reinsurance, Reinsurance Broking or a related insurance/reinsurance environment.

Previous experience supporting Treaty Brokers and the reinsurance placement process is highly desirable.

Experience or knowledge of Market Reform Contract (MRC) production would be advantageous.

Training and development will be provided, making this an excellent opportunity for an ambitious Reinsurance Broker Support, Treaty Technician or Reinsurance Client Services professional seeking their next career move in London.

Skills & Personal Attributes

The ideal candidate will demonstrate:

  • Strong knowledge or understanding of Treaty Reinsurance.
  • Experience supporting reinsurance placements.
  • Excellent client service and relationship management skills.
  • Strong attention to detail and technical accuracy.
  • Good knowledge of Market Reform Contracts (MRCs).
  • Excellent written and verbal communication skills.
  • Strong organisational and time-management abilities.
  • The ability to manage competing priorities and meet deadlines.
  • A professional and collaborative approach.
  • Confidence dealing with clients, brokers and reinsurance markets.
  • An understanding of insurance and reinsurance compliance requirements.
  • A commitment to continuous professional development.
  • The ability to recognise when guidance or escalation is required.

Salary & Benefits

Salary: £70,000 – £95,000 per annum

Excellent salary and benefits package available.

This is a fantastic opportunity to join a global Lloyd’s broker and market-leading reinsurance organisation offering exposure to sophisticated Treaty Reinsurance placements, international clients and leading reinsurance markets.

If you are an experienced Treaty Reinsurance professional in London looking for a senior client support opportunity with a global Lloyd’s broker, this could be an excellent next step in your career.

Diversity & Inclusion

Our client is committed to creating an inclusive workplace where everyone has the opportunity to succeed. Recruitment, assessment and selection decisions are based solely on skills, experience and merit.

Applications are welcomed from candidates of all backgrounds regardless of age, disability, race, religion or belief, gender, gender identity, sexual orientation, marital status or family circumstances.

A copy of the Diversity & Inclusion Policy is available upon request.