Technical Trainer - Insurance Sector

Job Description

Job Title - Technical Trainer - Insurance Sector (Underwriting & Claims)

Job Market - Insurance Sector Training

Job  Location - Swansea


Technical Trainer - About the role

Do you have experience of designing and delivering organisational learning products?

Reporting to the Technical Training & Development Manager your main responsibilities will be to:

Design, develop and deliver a range of learning and development programmes and initiatives to meet the organisations needs and future ambitions

Deliver the corporate induction programme for all new employees, introducing necessary changes to ensure the content is innovative and engaging and aligned with business goals and objectives

Support the delivery of the change agenda by creating targeted training interventions, working closely with the change team and key stakeholders to ensure change is embedded successfully throughout the business

Work closely with our compliance team to understand key regulatory training requirements and design and deliver effective learning solutions to support the delivery of our compliance agenda (Lloyd’s/FCA)

Design & deliver system training and desktop process guides to ensure our colleagues have the necessary skills & knowledge to utilise our policy and claims systems effectively

Deliver & facilitate workshops across all areas of the business including the senior leadership team

Technical Trainer - Key requirements

Knowledge of the UK insurance market & Lloyd’s market

Knowledge and understanding of FCA rules and guidelines

A comprehensive working knowledge of the business to enable transfer of knowledge through training courses and coaching

The ability to operate flexibly and adapt quickly to the changing needs of the business and learners whilst in the learning environment.

Strong IT skills