Senior Claims Adjuster

Job Description

Senior Claims Adjuster

Job Market - Insurance Claims



Senior Claims Adjuster - About the role

Joining a newly created Claims team, an exciting prospect of helping to shape the function’s proposition and capability from its current foundations as well as responsibility for its business as usual performance.

Overseeing the effective management of a portfolio of claims from the syndicate’s range of specialised Commercial products, you will be experienced in the Lloyd’s Market, primary and reinsurance claims and will be expected to deal with claims in accordance with market practices, relevant legislation and case law, drawing upon specialists and overseeing third party administrators appropriately, and have a good working knowledge of Lloyd’s systems and processes.

Senior Claims Adjuster - Key duties

Oversee personal claims portfolio performance, ensuring: optimal indemnity control in accordance with policy terms; reserving adherence to company procedure; service delivery to brokers and clients that complements the business acquisition and retention goals; effective reinsurance recovery; and reporting on performance.

Oversee larger and more complex claims in accordance with own defined authority.

Support the Head of Claims by contributing to developing Claims strategy and underpinning infrastructure to meet the needs of the Syndicate in line with its growth plans.

Coach less experienced team members including referral support.

Select and manage third party administrators, loss adjusters, experts and delegated authority holders in accordance with company procedure, ensuring adequate control.

Ensure adherence to Lloyd’s Minimum Standards at all times.

Providing support to the underwriting team, actuaries and senior management including advising on claims related information, drafting and/or approving policy wordings and endorsements, updating on legal trends, attending pre-inception/renewal/claims review meetings as required and assisting in undertaking legal and/or claims studies in potential new markets/product areas.

Senior Claims Adjuster - Key requirements

At least 10 years’ experience in a range of classes of Commercial insurance (including Property) in the Lloyd’s Market.

Good understanding of reinsurance and reinsurance disputes.

Strong track record in directing lawyers, loss adjusters and other significant service providers in relevant markets.

Understanding of Cat. event management procedures and experience in large loss management.

Awareness of regulatory requirements around claims management in the London insurance/reinsurance market, including delegated authorities.

Strong knowledge of the key business systems and processes in the Lloyd’s Market.

Strong knowledge of the legal system in England & Wales and working knowledge of the legal systems in the United States of America.

Experience in active participation in market meetings including brokers and other insurers/reinsurers.

Coaching and taking referrals from less experienced team members.

Skilled problem-solving and acting on own initiative.