Payroll & Benefits Coordinator

Job Description

Job Title - Payroll & Benefits Coordinator

Job Market - Payroll & Benefits / HR



Payroll & Benefits Coordinator - About the role

My client is a specialist insurance provider based in the City of London and they are looking for a Payroll & Benefits Coordinator to join their growing HR team.

You will take ownership for all day-to-day payroll & benefit administration which includes setting up induction on-boarding for new joiners, inputting payroll data and handling employee benefit queries, and you will be the first point of contact for all employee payroll and benefit queries.

Payroll & Benefits Coordinator - Key duties


Ensuring effective management, administration and payroll processing for three payrolls including our London HQ (600+ employees) and two new small office payrolls for Brussels and New York;

Inputting of joiners, leavers, salary changes, pension contributions/allowances, sick pay, maternity and paternity leave/pay and variable pay changes (such as sign-on bonuses, ex-gratia payments etc.);

Be the first point of contact for employee payroll related queries, escalating any complex queries to the Payroll & Specialist or payroll vendors for investigation;

Where needed, supply employees with documents, monthly payslips and/or P45 documents. Dealing with any ad-doc document requests e.g. payslips, P60 and/or pay review letters in a timely manner.

Support annual salary/bonus review and planning processes, working closely with the HR and

Benefits, and pension administration

Responsible for administration of employee benefit plans for employees in London, New York and Brussels and work closely with our benefit plan insurers and providers to update employees on changes to plans;

Organise quarterly 1-2-1 pension education sessions as well as quarterly Lloyd’s of London Tours for any new joiners

Be the first point of contact in HR for employee queries on benefit plans (income protection, life insurance, pension/401k, medical insurance, family friendly policies - maternity/paternity pay and voluntary benefits);

Co-ordinate our new joiners/leavers process for adding/removing employees to benefits plans, working with our benefit plan insurers/providers and third-party administrators to ensure timely enrolment on/off plans;

HRIS Systems:

Provide cover for the HR coordinator on our HRIS and electronic HR records to ensure the accuracy and integrity of our employee data;

Payroll & Benefits Coordinator - Key requirements

At least 1 years’ UK payroll administration and coordination experience within an SME business (preferably 350+ staff) and with a basic understanding of UK payroll and HR.

Must be IT literate (MS Word, Outlook, PowerPoint and Excel) and able to demonstrate a willingness to learn new HR / payroll systems, software and applications quickly.

Experience of responding to employee payroll/benefits queries via phone, email and face-to-face, and resolving problems in a calm and analytical approach.

Excellent administration skills (including online filing and document management).

Basic level of knowledge of core HR processes, in compensation and benefits.

For a full and detailed job specification and confidential discussion about the role and requirements, please contact Tony Martin