Motor Claims Negotiator

Job Description

Motor Claims Negotiator

Job Market: Insurance Claims

Job Location - Work from home 


Motor Claims Negotiator - About the role

Deal with all aspects of both first party and third party claims including, but not limited to; customer claims, third party damage claims, credit hire and credit repair damage claims within agreed quality and service standard up to the specified

handling authority limit.

Motor Claims Negotiator - Key Duties

Manage individual first and third party claims from cradle to grave to successful conclusion. Negotiate settlement of claims in a proactive & cost effective manner.

Provide an A class claims service to both first and third parties.

Monitor individual claims on a daily basis, controlling the overall claims costs.

Intervene on individual claims in order to keep claims costs to a minimum, this will include intervening and providing claimants with a replacement hire vehicle via our panel supplier.

Attend relevant market forums.

Contribute to plans for managing all aspects claims issues that arise from time to time.

Be aware of market developments regarding credit hire, credit repair and third party damage claim management.

Motor Claims Negotiator - Key requirements

Previous experience in dealing with first and third party damage, including credit hire claims including subrogated recoveries

Understanding of the MIB, RTA and Article 75 status

Basic understanding of the Civil Procedure Rules

High level of understanding for both the ABI GTA/Non GTA credit hire processes

Experience in negotiating litigated claims

Ideally you will either be Cert CII qualified or working towards this qualification