Insurance Trainer / Coach – CII

Job Description

Job Title:        Insurance Trainer / Coach – CII

Location:        London

Industry:        Insurance

Salary:            Advised on application

Job Purpose:

Responsibility for the development of a cohort of apprentices against quality & development KPIs

Provide support & guidance throughout the apprentice’s learner journey to ensure progression against key milestones including qualifications & competencies as defined by the standard

Build a relationship with the apprentice’s line manager (& other employer staff as required) to facilitate the apprentice’s development & time commitments & to review development & align with employer performance measures

Duties and Responsibilities:

  • Complete induction presentations & apprentice sign up administration
  • Run monthly meetings with Apprentices in the workplace & remotely
  • Respond to the apprentice’s remote queries &/or support requirements as required
  • Measure & assess progress of the apprentice against the objectives & milestones of the agreed learner journey
  • Undertake bespoke projects to enhance and assist the business
  • Complete all required documentation to evidence work completed in line with quality requirements, including tracking time spent off the job learning requirements
  • Interpret learning outcomes personally to the apprentice’s role & environment
  • Advise the apprentice how work-based experience can relate to development against learning outcomes
  • Set activities to develop the apprentice’s competence against the defined learning outcomes
  • Advise and coach the apprentice on relevant evidence to support the creation of a portfolio of work in line the end point assessment requirements
  • Support the apprentice in working towards their professional qualification
  • Escalate where concerns over apprentice progress or employer support, where cannot personally resolve
  • Decide in discussion with the Delivery Director & apprentice’s line manager, when the apprentice is ready for end point assessment
  • Support & coach the apprentice in preparation for end point assessment
  • Attend coach’s development / standardisation meetings as required

Skills & Experience:

Essential

  • Five years occupational experience in the Insurance sector
  • Passionate about learning & development with a proven track record in coaching & achievement of objectives & goals
  • Min Cert CII (Dip or Adv Dip roles also available)
  • Comfortable with using IT and e-portfolios
  • Full, clean UK driving license
  • Commitment to own continuous professional development

Desirable (not essential)

  • Experience in apprenticeship delivery
  • A1 (assessment) qualification
  • Functional Skills in Maths and English at a minimum of Level 2