File Auditor - Insurance
Job Market - Insurance / Compliance
File Auditor - Insurance - About the role
The primary focus is to make sure that all staff within group & network work within regulatory guidelines and best practices set out by the FCA and that support is provided to everyone
File Auditor - Insurance - Key duties
Completes all audits on every area of the business
Creates reports as feedback enabling compliance to be filtered through to all parts
Create processes to make sure the customer journey is as smooth as possible
Manage expressions of dissatisfaction and complaints before they have to be escalated.
File Auditor - Insurance - Key requirements
Support staff to build relationships with the brokers encouraging open, regular meetings.
Proficient in Excel, PowerPoint, and MS Outlook
Experience working within a regulated environment and with full understanding of the principles of TCF and Insurance Practice
Detail oriented with strong analytical, problem solving skills
Strong understanding of professional and industry standards and practices
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.