Job Title - Insurance Administrator
Job Market - Insurance
Job Location - Cardiff
Insurance Administrator - About the role
Do you have experience of working in a busy office? Used to dealing with high volume and complex calls?
My client are currently recruiting for a dedicated, highly organised, and experienced Administrator to join our vibrant, friendly and diverse Underwriting Support Team based in South Wales. You will have an excellent telephone manner and interpersonal skills, coupled with excellent attention to detail.
Although is role is based from their Cardiff office they will consider flexible working to including working from home.
Insurance Administrator - Key duties
This role would suit an individual who really enjoys working within an administrative environment and used to dealing with a high volume of incoming calls. You will be provided full training in this role, being highly adaptable and quick to learn. As a natural multi-tasker and previous experience working within a fast-paced environment, you will be one that uses their initiative, managing your own workload and dealing with complex queries.
There will also be lots of opportunities to get involved in other exciting projects.
You will be processing amendments to policies, liaising with brokers when necessary, and supporting the underwriting team with referrals and adjustments,
You will be assisting with the inputting of accurate data onto bespoke systems and Microsoft office systems, updating records in line with business service level agreements,
You will be issuing documentation, dealing with daily post and diary management,
You will be dealing with complex telephone queries, transferring these to the relevant departments,
You will be carrying out general administration business support as and when required,
Insurance Administrator - Key requirements
You will have excellent communication skills both verbal and written coupled with an excellent telephone manner and interpersonal skills,
You will be very customer focused with experience in dealing with a high volume of complex calls, working in a fast-paced environment,
You will have excellent organisational skills and the ability to manage your own workload in line with changing priorities,
You will be at a good level in using MS packages such as MS Excel, MS Word and Outlook