HNW Claims Adjuster

  • Job Reference: TMDMCLClaims
  • Date Posted: 6 January 2026
  • Recruiter: Massenhove Recruitment
  • Location: Remote Working
  • Remote Working: 100% remote working possible
  • Salary: On Application
  • Sector: Claims, Loss Adjuster
  • Job Type: Permanent
  • Contact: Tony Martin
  • Email: tmartin@massenhove.co.uk
  • Telephone: 0333 121 8000

Job Description

Technical Claims Handler - Remote Working

Job Market – Insurance Claims

 

 

 

Technical Claims Handler – About the role

You'll be carrying out the adjustment of High Net Worth, Major Loss and other complex Property claims

Technical Claims Handler – Key duties

Handle claims in line with company requirements and particularly the demanding service standards of HNW clients

Ensure key performance indicator targets are reached and maintained

Ensure technical accuracy of the highest standard and produce reports of highest quality

Build effective relationships with clients, brokers and policy holders

Technical Claims Handler – Key requirements

Training will be provided which will be specific and pertinent to the role but will require knowledge, understanding and capability in the following areas:

Solid experience within an adjusting company or Insurer, including major losses

Proven track record of property claims

Minimum of 2 years’ experience in property claims management

Ideally experienced in reviewing scopes or work, identifying errors, and missed items

Ability add value in claim reserving and reserve movements

Have a detailed knowledge of all aspects of Domestic & Commercial claims, processes and be able to interpret and apply policy cover, terms and conditions as appropriate

Have a thorough understanding of the nature of building defects and their causes.

Be able to correctly diagnose defects and be able to identify the most appropriate remedial action

Demonstrate a thorough knowledge of all aspects of Contents claims handling

Be familiar with restoration procedures and processes following Fire and Flood and similar related incidents

Demonstrate applied understanding of the legal principles giving rise to subrogation and achieve successful recoveries

Be able to identify alternative mechanisms for settling claims and consider the impact on indemnity cost

Be able to use concepts, theories and ideas to negotiate and settle claims

Make judgements and tailor existing practice to settle complex cases