Claims Handler - Marine / Cargo / P&I

Job Description

Marine / Cargo Claims Handler

Job Market - Insurance Claims

Job Location - London 


Marine / Cargo Claims Handler - About the role

An exciting opportunity has arisen to join the Claims department of a respected Lloyd’s broker.

The suitable candidate for the position will be looking at furthering their career within the insurance market, working as a Claims Handler.

You will need a minimum of 2 years’ experience within a similar role and transferable skills, be able to cope with a busy working environment, dealing with various tasks throughout the day, have a flexible and responsible attitude.

Marine / Cargo Claims Handler - Key duties

Reporting directly to the Claims Manager, you will be responsible for the following duties, from the cradle to the grave:

Receipt of 1st claim notification for accounts, perusal of relevant documentation (in order to determine Sole responsibility of claims handling of the following two lines of business: Crew PA claim & FAC and Treaty reinsurance.

good order of coverage before passing the notification onto underwriters), liaising with involved markets.

Coordination between leading market and our following markets throughout a claim’s life, ensuring the smoothest process and promptest settlement once claims are eventually approved: continuous updating on estimates and corresponding reserves, gathering of various necessary documents such as survey reports, payment authorities, confirmation of warranties compliance, leaders’ approvals, etc.

Processing of all approved transactions (clients’ claims and involved third parties’ fees) on RiskPro system and submission of same via email (overseas) or Xchanging/ECF (London).

Liaising with our Accounting department to ensure the swiftest collection process and instructing Accounts about payments to beneficiaries.

Keeping internal files in good order for prompt access to information and in view of possible future auditing, ensuring compliance with our contractual and regulatory requirements.

Maintain relationships with several external professionals (surveyors, adjusters, lawyers, shipbrokers, lenders, etc.) during the fundamental activity of coordination, which grants the fast and precise settlement of claims.

Marine / Cargo Claims Handler - Key requirements

Strong administrative, numeracy and literacy skills.

Advanced knowledge of Microsoft products (Word, Excel and Outlook or similar software applications).

In-depth knowledge of the systems used to process documentation, communications, complaints and expenses.

Knowledge, understanding and skills in relation to both law and the practical context in which it operates.