Building Technician Subsidence Claims
Job Market – Insurance Claims / Subsidence
Location -Remote Working
Building Technician Subsidence Claims – About the role
The role consists of the management of subsidence claims, with a focus on the Mitigation or Repair phase of the claim. This will be to efficiently manage each phase proactively, to seek an effective and efficient outcome for the claim journey.
Building Technician Subsidence Claims – Key duties
Main duties and responsibilities will be to work as part of our desk-based subsidence team to drive subsidence claims towards settlement and will include:
Communicating with customers, contractors and insurer clients over the telephone, email and in writing
Production of technical reports, to meet SLAs
Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
Updating and creating building repair scopes using our in-house schedule of rates
Assessing contractor estimates
Negotiating cash settlements for repairs with policyholders
Managing panel contractors, controlling repair schedules and costs
Settling claims under delegated authority
Building Technician Subsidence Claims – Key requirements
Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
Ability to demonstrate a high standard of customer service
Some knowledge and understanding of Subsidence in relation to insurance claims • Some knowledge or experience of managing technical building claims • Some knowledge and understanding of Claims Handling
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.