Account Handler - Commercial Combined

Job Description

Account Handler - SME Commercial Combined

Job Market - Insurance

Job Location - Essex 


Account Handler - About the role

The purpose of the role is to provide new business quotations for which are generated through leads as well as self-generated.

We are looking for a candidate who has a strong understanding of the commercial market and the insurer portals.

As a New Business Account Handler, you must be able to use your knowledge of commercial insurance products and services to ensure business conversion and meet targets.

Account Handler - Key duties

Calculate New Business premiums in accordance with the specific carrier’s risk appetite and guidelines or liaise with insurers for all non-delegated authority business.

Deliver excellent service on new business sales.

Understand the processes and procedures required to provide quotations & put forward suitable products to meet the client’s demands and needs.

Identify complaints and refer to the necessary complaint handler.

Ensure that you remain compliant in everything that you do; including but not limited to treating customers fairly, contract certainty & vulnerable customers.

Account Handler - Key requirements

Good understanding of UK SME business (Property owners/ Tradesman / Combined preferably)

CII qualification is preferable or working toward

Experience working for a commercial brokerage

Sales background an advantage, or possess the confidence to do so

Comfortable on the phone

Excellent interpersonal, communication and written skills