Account Handler - SME Commercial Combined
Job Market - Insurance
Job Location - Essex
Account Handler - About the role
The purpose of the role is to provide new business quotations for which are generated through leads as well as self-generated.
We are looking for a candidate who has a strong understanding of the commercial market and the insurer portals.
As a New Business Account Handler, you must be able to use your knowledge of commercial insurance products and services to ensure business conversion and meet targets.
Account Handler - Key duties
Calculate New Business premiums in accordance with the specific carrier’s risk appetite and guidelines or liaise with insurers for all non-delegated authority business.
Deliver excellent service on new business sales.
Understand the processes and procedures required to provide quotations & put forward suitable products to meet the client’s demands and needs.
Identify complaints and refer to the necessary complaint handler.
Ensure that you remain compliant in everything that you do; including but not limited to treating customers fairly, contract certainty & vulnerable customers.
Account Handler - Key requirements
Good understanding of UK SME business (Property owners/ Tradesman / Combined preferably)
CII qualification is preferable or working toward
Experience working for a commercial brokerage
Sales background an advantage, or possess the confidence to do so
Comfortable on the phone
Excellent interpersonal, communication and written skills